COMMONLY ASKED QUESTIONS
Here are some answers to the most commonly asked questions. Please let us know if we can answer anything further.
We are currently not doing any presales. Due to supply chain issues nationwide, we feel that it is a better business model not to have to disappoint people by being unable to deliver on choices they made in the homebuying process, or by not being able to deliver a home when we anticipate its completion. By selling only completed homes, Home Buyers can see exactly what their home looks like and are not subject to the changes or delays that would result from a presale.
Because we are currently only selling completed homes, all choices have been selected by a professional interior designer and are installed in the homes when they are released for sale
End of Construction Options may be available, such as appliances or other options that do not require pre-determining or actual construction requirements, other than installation.
In some communities there are model homes. There is at Tehaleh and there will be at Marabella, Perkins Prairie, and Altamura. Once we have our Grand Opening, the model homes will be open by appointment. Appointments can be made to tour the model homes and speak to a community Sales Representative on our website.
In most cases due to high demand there will be an offer review date.
There may be multiple offers. We always ask for highest and best offer. This means the price you are willing to pay and the best terms acceptable to Seller. We do not accept escalation clauses.
Our Trusted Lenders themselves typically offer a Buyer Bonus; the amount of which varies by Community due to pricing, and are subject to change.
As a Builder, we will occasionally have a promotion that offers a Buyer Bonus for using one of our Trusted Lenders. In addition, the Earnest Money using a Trusted Lender is usually significantly less (approx. 50% less) than using an outside lender. This is because the lenders we work with are very familiar with our processes and have a track record of closing on time. There are also no penalties for delays in closing when using a Trusted Lender, whereas an outside lender purchase is subject to a per diem penalty.
Condo Homes Online Concierge
Our dedicated Online Concierge is committed to providing you with the best customer response service.
We respect and accept the brokerage community. While there is no specific incentive for not having broker representation, buying direct from us is a simple process. All contracts and documents are drafted internally by the Condo Homes Sales Team, and we are able to walk you through the process. Direct communication with our Team also helps prevent any miscommunication or misunderstanding. If you already have a broker working with you, we do have a Registration Policy that requires your Broker to be registered on your first visit. Commission paid to outside brokers varies by community. Please be sure you and your broker understand those terms prior to signing a Purchase and Sale Agreement.
Each home sold and delivered comes with a Limited Warranty which covers numerous components of the home, including the roof, and will be a part of the Purchase and Sale Agreement. Details can be found there upon purchase.
No. As a trusted homebuilder for over 60 years, we have a vested interest in selling homes to owners who plan to live and maintain their home to our standards. In addition, every homeowner association (by community) has varied guidelines that require you to live in the home for a specific amount of time. These are spelled out in the CC&R’s for any given community. Typically, homes must be owner-occupied for one year before allowing it to be a rental property.
From the options at the top right of the page, select “Customer Care”.
From the drop down menu select “Customer Portal”. Then use the name and password that you received from Customer Care shortly after closing. If you have problems logging in, please reach out to customer care at the email address on the Customer Care page.